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Omni uses Amazon Web Services (AWS) and Azure to host application deployments. While you can choose the cloud region your Omni application is hosted in, the availability of a specific region is dependent on whether your application is deployed in AWS or Azure. Customer content will be stored and processed in your selected region.

Using multiple regions

Each Omni organization account is hosted in a single region. To use Omni across multiple regions, you must maintain an Omni organization account in each region.