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Organization Admin permissions are required to access and modify organization settings.
The Settings > General tab contains settings that apply to your entire Omni organization. From here, you can control user, content, and Omni support access.

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General

Settings in the General tab control the organization’s name, default timezone, user invitations, and support settings.
Defines the default timezone for the organization, which is used in emails sent by Omni. Note: This setting doesn’t apply to database connections, which have their own timezone settings.
Allows new users to request an invitation to the Omni organization from the login page
  • Session recording - When enabled, Omni support will have access to replays of sessions where bugs or errors were encountered
  • Automatic support user creation - When enabled, Omni support can automatically access your instance for assistance and problem solving
  • Limit Omni support logins by region - *Allows you to limit logins from Omni support to a specific region. When set to something other than All regions, the support user’s IP address must reside in the specified region to successfully log in to your instance.
    Contact Omni support for access to the Limit Omni support logins by region setting.

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Contacts

The Settings > Contacts tab allows you to define contact persons for your organization. These settings accept comma-separated lists of email addresses.
Defines the contact person(s) for notices about billing and payments related to your organization.
Defines the contact person(s) for notices about security and privacy, including subprocessor updates.

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Content permissions

Settings in the Content permissions tab control how users in your organization access and create content.
Defines the default user role that all users will have for content (documents and folders) they have access to. Users can be granted additional permissions at the document or folder level - this setting only defines a default base role.
For individual documents, users with Manager or Owner content roles have the ability to set the organization access role higher or lower than the default role defined in this setting.
Defines default abilities for all documents in the organization. These settings control the abilities users can select in documents:
Allows users to add documents and folders to the root of your organization’s Hub (shared folder). Otherwise, users will be able to create content in folders they have specifically been granted access to.
Enables permission boosting, which will ignore a user’s database connection role.If Non-administrators can enable AccessBoost on content is also enabled, users with SQL editing permissions can also enable AccessBoost on documents.Refer to the Sharing content guide for more information about AccessBoost, including its security implications.
Enforces personalization of deliveries with user attributes. If enabled, the Personalize delivery with the recipient’s user attributes option in the [Deliveries & Alerts settings](share/deliveries/setup will be removed, as this setting forces the user of the recipient’s attributes.