Requirements
To use the Omni Agent, you’ll need Restricted Querier, Querier, Modeler, or Connection Admin permissions.Accessing the Omni Agent
To access the Omni Agent, click Omni Agent in Omni’s main navigation. The chat interface opens in a dedicated page where you can begin asking questions about your data.The Use Omni Agent needs to be enabled in Settings > AI. Organization Admins can enable or disable this feature.
Capabilities
The Omni Agent can:- Allow you to ask questions about your data using natural language
- Search existing dashboards to find and recommend relevant content before generating new queries
- Generate queries based on your prompts, routed through topics or any view in your model
- Create visualizations, including KPI tiles, directly from your prompts
- Create dashboards based on the queries and visualizations in the session
- Summarize and analyze results to identify trends, anomalies, and insights
- Attach images by pasting from your clipboard to provide visual context for your questions
- Upload files including text and Markdown files to provide additional context alongside your queries
Uploading files
The Workbook Agent > File uploads AI setting must be enabled to use this feature.
.txt), Markdown (.md), and images to the Omni Agent to provide additional context for your questions. This is useful when you need to reference additional information alongside your data queries.
To upload a file:
- Click the attachment icon in the chat input
- Select a file from your computer
- The file appears as a file chip in the chat input, indicating it’s ready to be sent with your message
Attaching images
You can paste images directly from your clipboard into the chat to provide visual context alongside your questions. This works with screenshots, images copied from web pages, or any image data on your clipboard. To attach an image:- Copy an image to your clipboard (for example, take a screenshot or copy an image from a web page)
- Click into the chat input
- Paste the image using your system’s paste command (
Cmd+Von Mac,Ctrl+Von Windows/Linux)
Viewing query field details
When the Omni Agent generates a query, you can view details about the fields used in the results. This helps you understand what data the AI selected and how each field is defined. To view field details, click the icon near the top-right corner of the query results, next to the icon. A panel displays information for each field in the query, including:- Field name - The field’s label and identifier in the model
- Definition - The SQL or calculation that defines the field
- Description - Additional context about the field, if defined in the model

Refreshing query results
When you revisit a previous chat session, query results may be stale. To update the results with the latest data, click the Re-run all queries icon located at the bottom left corner of the chat box, next to the Model selector.
Navigating prompt history
You can quickly recall previous prompts using keyboard shortcuts, similar to a command-line interface:- Press the Up arrow key to cycle backward through your previous prompts
- Press the Down arrow key to cycle forward through your prompt history
Arrow key navigation only works when your cursor is at the beginning of the input field or when the field is empty. This preserves normal cursor movement when editing text.
Creating dashboards
The Omni Agent can create dashboards using the history from a chat session:- Click the icon in the left navigation.
- In the dialog that displays, you’ll be prompted to:
- Add a name for the new dashboard
- Select the charts to include in the new dashboard
- When finished, click Create.
Renaming chat sessions
The Omni Agent automatically generates a name for each chat session based on your conversation. You can customize these names to make it easier to identify and return to specific conversations. To rename a chat session, double-click on the active session name in the Omni Agent sidebar. An inline text field appears where you can enter a new name. Press Enter to save the new name, or press Escape to revert to the original name. Session names persist and display whenever you return to the Omni Agent. You can only rename chat sessions that you own.Sharing chat sessions
You can share a chat session by copying the URL from your browser’s address bar and sending it to another user. Query results stored in the chat history are cached from when the creator ran them. The viewer of the shared chat will see those same cached results. Therefore, Omni requires that the viewer of the shared chat have Querier, Modeler, or Connection Admin permissions, as well as the same connection environment, to view the session. Users with Restricted Querier permissions or lower will not be able to access shared chat sessions. The following rules determine who can see a chat:- The owner of the chat can always view the chat.
- Any user with the Querier role or above on all relevant models can view the chat. Because Queriers can already write SQL queries directly in Omni, this doesn’t expose any data they couldn’t otherwise access.
- Viewers and Restricted Queriers are blocked from viewing, preventing access to data they are not authorized to see.
Scoping responses
The Omni Agent uses pickers to scope responses to specific connections, models, and topics:
- Connections - Lists the connections you have access to. Only displays if more than one connection is available.
-
Models - Lists the available models in the selected connection. Only displays if:
- The connection has more than one model, and
-
At least one topic in the model is accessible. This could mean that the model’s
ai_chat_topicsis unset, making all topics accessible, or that it specifies at least one topic:
-
Topics - Lists the available topics in the model. Only displays if at least two topics in the model are accessible. This could mean that the model’s
ai_chat_topicsis unset, or that it specifies at least two topics:
Topic selection
If a prompt is entered and a topic isn’t selected - meaning that Auto-select a topic is selected in the topic picker - the AI will attempt to select the most relevant topic. To scope the AI’s response to a specific dataset, use the pickers to select a specific topic. The AI will remain “locked” to the selected topic until the selection is changed. Additionally, the picker menus won’t display when a model only has one AI-accessible topic. If a connection has one model with a single AI-accessible topic - determined by the value of the model’sai_chat_topics parameter - the AI will be scoped only to that topic and the pickers will not display.
Getting help
If you’re stuck and can’t remember how to do something in Omni, just ask Blobby. Questions like “How do I do [thing]?” will prompt Blobby to search the official Omni docs and provide you with an answer, all without leaving your Omni workflow. You can also directly tell Blobby to search the docs when researching the answer to your question.Working in an embedded context? If you have the Hide Omni watermark setting enabled to provide a fully white-labeled experience, the AI doc search feature will respect it. Omni doc links will not be returned in chat, even if explicitly requested.
Selecting an AI model tier
If your Omni organization uses custom AI models, the model tier selector will be hidden in the chat interface. In this case, the AI will use the custom model configuration from your AI settings.
- Smarter - Uses the most capable model (Opus) for complex analysis and nuanced queries
- Standard - Uses a balanced model (Sonnet) that provides good performance for most queries
- Faster - Uses a fast model (Haiku) for quick responses to simpler questions
When the selection resets
Your selected model tier will persist throughout the session, applying to prompts sent after the tier is selected. However, the selection automatically resets to the default tier when you:- Switch to a different data model using the model picker
- Start a new chat session
ai_settings configuration, falling back to organization-level settings when not specified.
Customizing the Omni Agent
Organization Admins can customize the appearance of the AI chat interface, including the agent’s name, icon, and greeting messages. Refer to the AI branding settings for more information.Embedding the Omni Agent
The Omni Agent can also be embedded into external applications. Refer to the embedding the Omni Agent guide for setup instructions.Next steps
- Optimize your models for AI to improve the quality of AI-generated responses
- Configure topics to organize and scope the data the Omni Agent can access
- Customize the Omni Agent appearance with your own branding