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Revoking user memberships is not reversible. Read this guide carefully before revoking a user’s membership.
When a user’s membership to your Omni instance is revoked, the following will occur:
  • Schedules created by the user will be deleted. Unless transferred, the schedules must be re-created by another user to continue.
  • Content in the user’s Personal folder will be accessible to Organization Admins through search.
Even if the user is re-added to your Omni instance with the same name and email, their previous history, permissions, content, etc. will not be associated with them. It will be as if they are a brand new user.

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Preparation checklist

Before you revoke a user’s membership, complete the following:
1

Move any content in the user's Personal folder to a different location

Prior to being revoked, Organization Admins can impersonate the user to directly access this folder and move its content.You can also use the Analytics dashboard to identify the content the user owns, including documents in their personal folder.
2

Transfer or re-create any necessary schedules created by the user

To find the schedules created by the user, navigate to Settings > Deliveries and apply a filter for the user. You can navigate to the documents from this page and re-create the schedules to prevent disruptions.Alternatively, you can use the transfer ownership API to programmatically transfer ownership.
After the user is removed, Organization Admins will still be able to find and access the user’s Personal content using search or the Analytics dashboard. The Settings > Deliveries page will also list the user’s schedules, but they will need to be re-created in order to run.