Organization Admin permissions are required to access and modify authentication settings.
Default sign-in methods
The Default sign-in methods section controls which authentication methods are available to users by default.
Google
When enabled, users can use their Google Workspace account to log in. Note: This is a different sign in method than Google Workplace SAML, which requires additional setup.
Email
When enabled, users can enter their email address and receive a link to log in.
Admin fallback
When Email is disabled as a sign-in method, an additional Admin fallback setting will display. By default, Organization Admins can sign in using email link authentication as a fallback in case other authentication methods are broken or unavailable. This ensures admins can always access Omni to troubleshoot identity provider issues.
When disabled, this fallback is removed and Organization Admins must sign in using the configured SAML or OIDC provider.
Disabling the email link fallback can lock administrators out of Omni if your identity provider becomes unavailable or misconfigured. Make sure you have a recovery plan before disabling this setting.
External sign-in methods
The External sign-in methods section allows you to enable authentication through your organization’s single sign-on.
SAML
When enabled, Security Assertion Markup Language (SAML) can be used as an authentication method. Configuring your Identity Provider (IdP) is required before users can successfully use this method to sign in to Omni.
For step-by-step setup instructions, refer to the guide for your identity provider:
OIDC
When enabled, OpenID Connect (OIDC) can be used as an authentication method. Configuring your OIDC Identity Provider is required before users can successfully use this method to sign in to Omni.
For setup instructions, refer to the OIDC configuration guide.
Modifying authentication settings
Click the toggle next to a setting to enable or disable it. When finished, click Save to apply the changes.
Need help?
If you run into issues during setup, check the SSO troubleshooting guide for common problems and solutions.
