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Requirements

Organization Admin permissions are required to view and manage users.

The user list

The user list (Settings > Users) is the central hub for managing the people in your Omni organization. From here, you can invite new users, monitor login activity, and access individual user settings. The user list is organized into tabs for different user types and statuses:

Standard and Embed users

The Standard and Embed tabs display the following columns:

Email-only users

The Email-Only tab lists users who receive email deliveries but don’t have an Omni account. Refer to Email-only users for details on how these users are created and managed. Note: Email-only users aren’t counted towards any licenses.

Managing individual users

To access the settings for a specific Standard or Embed user, hover over them in the user list and click the Manage button that appears. On the user’s profile page, you can: Refer to User settings & impersonation for details.

User management tasks

Invite users

Send invitations, manage requests, and re-invite users with expired invitations.

Assign permissions

Control access to connections and content with connection roles and model permissions.

Define custom roles

Create variations of base roles with specific permission restrictions for users, groups, and connections.

Organize users into groups

Create groups to manage permissions and content access at scale.

Set up user attributes

Map user-specific variables to control data access, route connections, and personalize content.

Impersonate users

Experience a full session as another user to test all permissions and role-based restrictions.

Revoke membership

Remove a user from your organization and understand the impact on their content and schedules.

Monitor usage

Track user activity, content engagement, and more with the Analytics dashboard.