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Reach out to Omni support to have this feature enabled.
By default, delivery emails are sent from an Omni email address. Omni’s Custom email sender feature - also known as a vanity domain - allows you to customize delivery emails’ sender information, such as the sender’s name and email address. This is especially useful for instances where you need to whitelabel Omni emails, such as using Omni in an embedded context.

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Requirements

Organization Admin permissions are required to configure email whitelabeling.

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Enabling email whitelabeling

To enable email whitelabeling:
1
Click Settings >Deliveries > Email tab.
2
Toggle Custom email sender to On.
3
Fill in the Sender Name and Sender Email fields.
When finished, you can send a test (Send test) or Save changes.

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Disabling email whitelabeling

Disabling email whitelabeling reverts emails back to the default Omni domain, which may be visible to end users in embedded contexts.
1
Click Settings >Deliveries > Email tab.
2
Toggle Custom email sender to Off.
3
When prompted, confirm the change.

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Next steps