Disabling deliveries
If needed, Organization Admins can disable this feature at an instance-wide or a document level.Customizing sender information
The Customer email sender feature allows you to customize the sender information for Omni delivery emails, including the sender’s name, email domain, and reply-to address. Refer to the Email delivery guide for more information.Populating email suggestions
In order for email suggestions to be populated automatically for deliveries, theemail parameter needs to be included in the embed URL.