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An embed session is created each time a user visits a valid embed SSO URL. Sessions last for the length configured in your Omni instance’s Embed settings, after which the URL that created them will no longer display content. The Settings > Embed > Sessions tab lets Organization Admins manage embed sessions for their organization.

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Requirements

To manage embed sessions, you’ll need:
  • Organization Admin permissions
  • The Embed feature enabled in your Omni instance

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Accessing sessions

To access embed sessions, navigate to Settings > Embed and click the Sessions tab. On this page, you can view session details that include:
  • External ID - The unique identifier for the embed user
  • Host - The hostname extracted from the session URL, useful for distinguishing between sessions from different domains
  • Name - The display name of the embed user
  • Created At - When the session was created
  • Expires At - When the session will expire

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Filtering sessions

Use the search bar above the table to filter sessions based on user name.

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Deleting sessions

When a session is expired or deleted, the embed URL used to create the session will no longer display content.
To manually delete a session:
  1. Click the icon to the right of the session to open the options menu.
  2. Click Delete session.