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Organization Admin permissions are required to access and modify organization settings.
The Settings > General tab contains settings that apply to your entire Omni organization. From here, you can control user, content, and Omni support access.

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General

Settings in the General tab control the organization’s name, default timezone, localization, user invitations, and support settings.

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Default timezone

Defines the default timezone for the organization, which is used in emails sent by Omni. Note: This setting doesn’t apply to database connections, which have their own timezone settings.

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Locale and allowed locales

Controls the default language used for the Omni app interface and which languages are available to users.
  • Locale – Sets the default app language for your organization. Users without a user-specific locale will see the app in this language.
  • Allowed locales – Defines which locales are available as options in your Omni instance.
For more details, see the Localization settings guide.

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Session length

Controls how long non-embed users stay logged in before requiring re-authentication. Defaults to 24 hours. To change the default, enter a whole number between 1 and 4320 hours. The maximum of 4320 hours equals 180 days.
This setting applies to non-embed sessions only. Embed sessions are managed separately. For information on embed session management, see Embed session management.

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New user invitations

When enabled, new users can request an invitation to the Omni organization from the login page. Otherwise, users will need to contact someone outside of Omni to be added to the Omni organization.

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Support settings

  • Session recording - When enabled, Omni support will have access to replays of sessions where bugs or errors were encountered
  • Automatic support user creation - When enabled, Omni support can automatically access your instance for assistance and problem solving
  • Limit Omni support logins by region - Allows you to limit logins from Omni support to a specific region. When set to something other than All regions, the support user’s IP address must reside in the specified region to successfully log in to your instance.
    Contact Omni support for access to the Limit Omni support logins by region setting.

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Apps

Apps are currently in beta.
Controls whether your organization can use Apps, which let you build custom data experiences beyond traditional dashboards. Enabled by default. When disabled, users will not be able to view, create, edit, or use AI to author apps. Existing app data is preserved and reappears when the setting is re-enabled.

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Homepage content

Allows you to set a default dashboard or app that adds an inline dashboard or app on the homepage for all users. This setting can be used in embedded Omni instances.
Custom content displaying on Omni homepage when when 'Chat on homepage' is enabled

Custom content displaying on Omni homepage when 'Chat on homepage' is enabled

To set homepage content:
  1. In Settings > General, click the Homepage content dropdown.
  2. Start typing to search for a dashboard or app. Note: Only published documents with a dashboard or app will be returned. Workbook-only documents cannot be selected.
  3. Select a dashboard or app.
  4. Click Save to apply the changes.
If the selected dashboard or app isn’t accessible to all users, Omni will display a Limited visibility message when you click save. Users without access to the content will see the default homepage instead, without the inline content.To make the content visible on all users’ homepages, share it with the entire organization.

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Contacts

The Settings > Contacts tab allows you to define contact persons for your organization. These settings accept comma-separated lists of email addresses.

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Billing

Defines the contact person(s) for notices about billing and payments related to your organization.

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Security and Privacy

Defines the contact person(s) for notices about security and privacy, including subprocessor updates.

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Preferences

The Settings > Preferences section allows you to control optional features and behaviors for your Omni organization.

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Opt out of easter eggs

When enabled, disables all easter eggs across your Omni organization. This setting applies organization-wide and affects all users.