Organization settings
Organization Admin permissions are required to access and modify organization settings.
The Settings > General tab contains settings that apply to your entire Omni organization. From here, you can control user, content, and Omni support access.
General
Settings in the General tab control the organization's name, default timezone, user invitations, and support settings.
| Setting | Description |
| Default timezone | Defines the default timezone for the organization, which is used in emails sent by Omni. Note: This setting doesn't apply to database connections, which have their own timezone settings. |
| New user invitations | Allows new users to request an invitation to the Omni organization from the login page |
| Support > Session recording | Allows Omni support to have access to replays of sessions where bugs or errors were encountered |
| Support > Automatic support user creation | Allows Omni support to automatically access your instance for assistance and problem solving |
| Support > Limit Omni support logins by region | Contact Omni support for access to this setting. Allows you to limit logins from Omni support to a specific region. When set to something other than All regions, the support user's IP address must reside in the specified region to successfully log in to your instance. |
Contacts
The Settings > Contacts tab allows you to define contact persons for your organization. These settings accept comma-separated lists of email addresses.
| Setting | Description |
| Billing | Defines the contact person(s) for notices about billing and payments related to your organization. |
| Security and Privacy | ADefines the contact person(s) for notices about security and privacy, including subprocessor updates. |